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Fixed

After reporting a bug,the assignee is unable to get a mail to know what the bug is.

Sumedh Deshmukh 10 year бұрын • жаңартылды 10 year бұрын • 6
After reporting a bug,the assignee is unable to get the mail about the bug even though he is assigned for it.What to do??

Answer

-2
Answer
Fixed
tech 10 year бұрын
1. The assignee must have Email notifications enabled in his account settings.

2. If the assignee still doesn't receive notifications when a new bug is assigned to him, it's possible that he has unsubscribed from receiving our emails.
-2
Answer
Fixed
tech 10 year бұрын
1. The assignee must have Email notifications enabled in his account settings.

2. If the assignee still doesn't receive notifications when a new bug is assigned to him, it's possible that he has unsubscribed from receiving our emails.
+2
Sumedh Deshmukh 10 year бұрын
I have checked the above 2 comments but still the issue exist.
+1
DMDR 10 year бұрын
We have the same problem.  Our users are not getting email advice when they are assigned bugs, and their email settings appear to be correct.
+2
Luca Detomi 10 year бұрын
Me too. already reported in the past. I noted also that other users does not receive email notification also when a comment or and edit is made to a ticket.
+1
tech 10 year бұрын
We have deployed another fix for this, please let us know if it solves the problem.
Sumedh Deshmukh 10 year бұрын
After clicking on CLICK HERE TO SEE THE BUG in the email received, a page saying 404 Page not found saying page is opened.What to do??

Thanks,
Sumedh Deshmukh

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