- General
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Errores
0
Solucionado
After reporting a bug,the assignee is unable to get a mail to know what the bug is.
After reporting a bug,the assignee is unable to get the mail about the bug even though he is assigned for it.What to do??
Respuesta
-2
Respuesta
Solucionado
1. The assignee must have Email notifications enabled in his account settings.
2. If the assignee still doesn't receive notifications when a new bug is assigned to him, it's possible that he has unsubscribed from receiving our emails.
2. If the assignee still doesn't receive notifications when a new bug is assigned to him, it's possible that he has unsubscribed from receiving our emails.
+1
We have the same problem. Our users are not getting email advice when they are assigned bugs, and their email settings appear to be correct.
+2
Me too. already reported in the past. I noted also that other users does not receive email notification also when a comment or and edit is made to a ticket.
+1
We have deployed another fix for this, please let us know if it solves the problem.
Servicio de atención al cliente por UserEcho
2. If the assignee still doesn't receive notifications when a new bug is assigned to him, it's possible that he has unsubscribed from receiving our emails.