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0
Fixed

After reporting a bug,the assignee is unable to get a mail to know what the bug is.

Sumedh Deshmukh 9 years ago • updated 9 years ago • 6
After reporting a bug,the assignee is unable to get the mail about the bug even though he is assigned for it.What to do??

Answer

-2
Answer
Fixed
tech 9 years ago
1. The assignee must have Email notifications enabled in his account settings.

2. If the assignee still doesn't receive notifications when a new bug is assigned to him, it's possible that he has unsubscribed from receiving our emails.
-2
Answer
Fixed
tech 9 years ago
1. The assignee must have Email notifications enabled in his account settings.

2. If the assignee still doesn't receive notifications when a new bug is assigned to him, it's possible that he has unsubscribed from receiving our emails.
+2
Sumedh Deshmukh 9 years ago
I have checked the above 2 comments but still the issue exist.
+1
DMDR 9 years ago
We have the same problem.  Our users are not getting email advice when they are assigned bugs, and their email settings appear to be correct.
+2
Luca Detomi 9 years ago
Me too. already reported in the past. I noted also that other users does not receive email notification also when a comment or and edit is made to a ticket.
+1
tech 9 years ago
We have deployed another fix for this, please let us know if it solves the problem.
Sumedh Deshmukh 9 years ago
After clicking on CLICK HERE TO SEE THE BUG in the email received, a page saying 404 Page not found saying page is opened.What to do??

Thanks,
Sumedh Deshmukh

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