- General
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Bugs
0
Fixed
After reporting a bug,the assignee is unable to get a mail to know what the bug is.
After reporting a bug,the assignee is unable to get the mail about the bug even though he is assigned for it.What to do??
Answer
-2
Answer
Fixed
1. The assignee must have Email notifications enabled in his account settings.
2. If the assignee still doesn't receive notifications when a new bug is assigned to him, it's possible that he has unsubscribed from receiving our emails.
2. If the assignee still doesn't receive notifications when a new bug is assigned to him, it's possible that he has unsubscribed from receiving our emails.
+1
We have the same problem. Our users are not getting email advice when they are assigned bugs, and their email settings appear to be correct.
+2
Me too. already reported in the past. I noted also that other users does not receive email notification also when a comment or and edit is made to a ticket.
+1
We have deployed another fix for this, please let us know if it solves the problem.
Customer support service by UserEcho
2. If the assignee still doesn't receive notifications when a new bug is assigned to him, it's possible that he has unsubscribed from receiving our emails.