+1
Voltooid

Better organization of tickets

Luca Detomi 10 jaar geleden bijgewerkt door tech 9 jaar geleden 9
As I can see, I can change status on a ticket, also setting it as "closed" and "unassigned" but anyway it remains in main lists of projects. After inserting several tickets, I'll have hundreds of tickets listed, "new", "confirmed", "resolved", "closed".... how to archive these finished tasks?
Under review
I get it. Some sort of "Hide" tickets of a certain type. That makes sense.
Yes, I see that is possible to "archive" entire projects, but I did not understand if this means "hide" them or "delete them". Anyway is not possible with tickets.
I think that hide closed tickets in dedicated area will be the best solution. More in general, working on a ticket is a transition between many status in time, Some sort of "logical flow" that categorize, group and show "cronological passages" of hundresd tickets present in a project, should be very useful :-)
In order to hide closed tickets, actually I created a new project called "Finished tasks" in which I manually move solved or closed tickets. But obviously this is a workaround, not the more logical solution....
Luca,

Why don't you just use the filters at the top of the list of bugs and select all bugs except closed ones? Does this not achieve what you want?

Simon
+1
Yes, but is not persistent! everytime I reload page, filters are dismissed
Filters are now persistent
Hi tech, is possible to make persistent filters also in different sessions, like project order that remains the same even if I logout and login again