Upload of files (other than screenshot or video)

There are several problems with this, the number one being preview and efficiency. You can't preview a word document, and there are often testers with the bad habit of adding screenshots into word documents.

But I take it this is for adding relevant project files to a bug report? I think what we could do is add custom file support management per account.

For some bugs we already have some relevant code. We want to add this code in a Word document, so the developer who is going to do the actual implementation can use the code/instructions. I can imagine that a custom file upload/download, without preview functionality is good enough...  For me, even adding a plain txt file would do the trick.

Emmm....Is there any way to upload compressed files(zip 7z rar etc) or dmp file to the "Damn Bugs"?

Where are we on this?  I have started a mjor project and many of the testers have asked about attaching a word doc.  Thanks in advance.

Raied,

As a general rule, uploading word documents instead of screenshots or videos is a terrible, terrible practice that takes up a lot more time for all parties involved. In Damn Bugs, screenshots and videos open directly on the bug description page in a lightbox, whereas if your testers were to upload word files with screenshots in them, you would have to download them and open them in Word every time, which would eat up an additional 5-10 seconds of your life every time you want to see a screenshot.

I very consciously designed Damn Bugs so that testers COULDN'T do that, and the only reason we are doing it now is because there's so much demand for it, but honestly, I still think it's a terrible idea and I'm unhappy that we are doing it. Personally, if it were my team of testers asking me to upload screenshots inside word files, I would look to change testers, that's how strongly I feel about it.

Of course, I'm only referring to testers who add screenshots inside word documents, I understand that in certain circumstances, text documents have to be shared in relations to bugs, that's a different story.

That being said, to answer your question, we are currently focused on implementing the new design and charts, with an expected delivery within 1 to 2 weeks. This is a major update that will also include a lot of fixes to things that users have requested, including things like the ability to re-order projects on your dashboard, but not the ability to upload other files than image and video files yet.

That would definitely be the very next item on our list however, and it's not a long or complicated fix.

Simon

Personally I found comples tasks that need additional documentation (e.g. deep technical analisys) and attaching that document to a specific ticket, in SOME CASES could be very useful to mantain coherent and linked each topic and stuff

I concur that non-image files are not typically going to be used for screenshots.  Imagine, e.g., a spreadsheet with a list of various inputs and their outputs.  Implementing that directly in DB would be a major project of questionable value; allowing upload of spreadsheets would address it quickly.

It's definitely annoying to have to download an attachment every time, but sometimes it's unavoidable, and it can be very useful.

All that said, thanks so much for this free application and for listening to your users!  I picked Damn Bugs because it's in the sweet spot between too simple and too complex, and I'm sure with all the thinking about features you guys are doing, it will stay there.

We will be adding additional file support today. I apologize for being so hard headed about this.