Jennifer Santos when you open a bug, there's a drop down on the far right labelled as Status which should be marked closed. You just need to change the value in the dropdown menu. Hope this helps!
The document URL you linked is a broken. @tech
Customer support service by UserEcho
Jennifer Santos when you open a bug, there's a drop down on the far right labelled as Status which should be marked closed. You just need to change the value in the dropdown menu. Hope this helps!