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W trakcie analizy
Error when deactivating and activating a user in the email integration
Hi there,
I have purchased the Email Notifications Integration and managed to successfully activate the extra emails for all team members. But then I deactivated myself and I can't reactivate my account. I removed myself by clicking on the green switch in the right side of my name. I tried to reactivate my account by clicking on the same switch, which is grey now, because it's not active. It turned to green and I got the message "An error occurred. Please contact support". While it turned green, the other switches are still grey so I can't activate them. I would appreciate some help with this, thank you. The account is registered on the same email address as this one.
Customer support service by UserEcho
We are looking into it.
Simon