1. General
  2. Questions
0
À l'étude

How to set up the email activity with the Pro Feature that I purchased?

Bogdan il y a 8 ans • mis à jour par Larissa Veiga il y a 7 ans • 3

Hi there,

I purchased the email activity add-on but I can't find where to go to set it up. The knowledge base is empty and I ran out of places to look in.

Bogdan il y a 8 ans

I managed to find it (my mistake) and I have a couple of observations/ questions:

  1. Except for the default email notifications, is there an option in this add-on to send an email only to the person assigned to a bug? I mean if a PM assigned a bug to a developer, they are the only 2 people who should receive notification when that bug is resolved / commented / deleted / edited / moved / resolved and so on. I mean ... why on earth would someone want for the other 10 developers on team, that work on other projects, to receive emails that doesn't concern them?
  2. Will the options set in this add-on will override the email options set by the user in his account?

Thank you!

Bogdan

À l'étude
tech il y a 8 ans

1. That is a good idea, we'll add it


2. Yes

Larissa Veiga il y a 7 ans

1. It's important for my Team that everyone receives notification when a new bug is reported, since it's not possible to assign the bug for more than 1 person. How can I do this? I wan't every new bug to be reported to the administrator and also to the assigned developer.

Service d'assistance aux clients par UserEcho