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Ideas
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Field to set time used on the ticket
Clients are billed by the hour and it would be ideal to be able to log time against a ticket and see a total time used for last X days for each project.
Customer support service by UserEcho
Please vote for this thread instead of creating a new one:
https://leantesting.userecho.com/topics/267-have-a-way-of-logging-time-spent-on-a-bug/