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Report "suggestions" and "tasks", in Lean :)
I would love to be able to report and tag reports as suggestions or tasks. That would be a nice feature. Sometimes things that are reported are not bug, but rather suggestions for a feature or a task to be dealt with.
Служба підтримки клієнтів працює на UserEcho
You can use the "Type" field for this purpose.
As Charles said, you can do this by changing the nomenclature of the "bug type"