- General
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Ideeën
+3
Voltooid
"Bug has been assigned to you" email should show project and bug description
We have had some frustration in our office with the "Bug #XX has been assigned to you" emails. They contain almost no useful information about the bug. The bug number doesn't mean a lot, and the info that would be useful, Project and Bug Description, are NOT in the email.
My developer further complains that even after clicking the link to view the bug, the bug page contains no information about the project, so he has to click again, this time on "Back to the project" to see what the project is. I'll file separate feedback on that.
My developer further complains that even after clicking the link to view the bug, the bug page contains no information about the project, so he has to click again, this time on "Back to the project" to see what the project is. I'll file separate feedback on that.
Customer support service by UserEcho
I see this is marked as completed, but some of the issues that Wes raised are still a problem for us:
1) The email does not indicate which project the bug is relating to.
2) When you click the bug, the project is not listed anywhere on that screen.
We have a number of projects on the go at any given time, and not having this information available at a glance is severely hurting usability.