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Device brand and model mandatory?
When tracking bugs in websites, most of the time the brand and model of the device is not really important, so i don't see why it should be a mandatory field. Is there some reason why you can't report a bug without filling these fields?
Сервис поддержки клиентов работает на платформе UserEcho
We are working on a feature that will allow you to determine which fields are mandatory for your organization.
This is coming very soon.
Simon
Account Owners can now personalize mandatory fields in the "Settings" page.
Cheers,
Simon