+16

Not able to invite team member because they are not receiving email notification

ajay joshi 6 ár síðan updated by Bobino 5 ár síðan 9

Me too.. invitation is not working.. and sign up's email verification is not working too.

Can we get an ETA on a fix for this?

I am also getting the same issue, also raised ticket for it but no reply.


Hi Lean testing team or others, is there a way to add a user to my project any other way? the invitation email does not get sent to user so I have no way to add a new tester to my project.Thanks

+2

So guys the alternative way to add a user is to signup with git. then go to leantesting signup page and use git to  create a lean testing account. once you it creates a new account for you, go to settings and see what your username is. go to the project that you originally wanted to add a user to and type in the username into that area instead of email address, and choose what type of user you like it to be and click invite. It will immediately add that user to your project.

Until they fix the invite email this is the only way to add other people to your project.

@Andy37221 It works, thanks

Have the same issue. Could I hear some word from support?

How can this be an issue which has lived for more than 12 months? This is top of funnel. If you want to get more people into your product, you need to sort this out asap. No other feature can be more important the making sure a teams users can be in a project collaboration tool, it's the whole point.