+20
Fixed

Bug notifications email and new invitations are not sent

Luiz Henrique 2 years ago updated by Sammy De Leon Deleña 7 months ago 20

When we invite a new user or the user creates a new account, the confirmation email is not being received. The same happens to send a new bug to developer or project manager.
Help us please, because this problem is harming the continuity of our work.

+2

We have the same issue, we don't get any email notification, neither for a new bug nor for a comment.

same here, no confirmation email

same here. is there an alternative to invite users? like generate a link maybe?

+6

Email notifications have stopped working, this is a critical workflow issue for our team and has been ongoing for an unacceptable period of time, this is a pretty basic function right.

+1

We're on the same boat.

+1

Same. This is ridiculous.

+3

This is definitely not fixed.

+2

This issue has started up again. No invitations are going to user emails even though the notification says  that the invite has been sent successfully

+1

I believe this is not yet fixed.

same issue here, not possible to add a new user.

I can not invite new users as well...

Having this exact problem. 

- New user accounts are not getting the confirmation email.

- Also when inviting people, they are not getting an email invite.


I have emailed support for a resolution.

+1

this is probably a dead project...no one from leantesting is responding anymore